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You are under no obligation to provide us with all the personal data we ask you for; only the data which is essential for the purposes of supplying you with whatever you require or contacting you. We will indicate those data with an asterisk (*) and, under no circumstances will the fact that you do not make the non-compulsory particulars available to us entail your receiving a lower quality service.

The particulars that you make available to us will be stored in one or several files which will allow us to gain automatic access to the said particulars thus making for greater agility whenever you should require our services. Depending on the type of data they contain, the files will be registered with the corresponding level of protection in the Data Protection Agency.

If you have at any time provided us with personal data, you may, if and when you wish, exercise your right to opposition, access, rectification and cancellation in accordance with the Data Protection Law by sending us an e-mail to lotura@lotura.com or a letter to:

Lotura S. Coop.

Paseo Txingurri nº28 piso 4 oficina 3, 20017 Donostia

Tlf: 943 404 270

Tlf: 943 397 505

Providing other companies with data

If, in order to provide you with any information, products or services that you may require, we should need to contact other companies (The Post Office, a courier service or a transport service for example), they will only receive information which is absolutely necessary for them to do what is required of them and they will be forbidden to use such information for any other purpose.

Identification of the computer. Cookies.

In order that the web site should work in an optimum fashion, it is sometimes necessary to obtain information from the computer or to identify it. For example, in order to check how many times the web site has been visited, what type of browser each user uses or to save the user from having to choose the language in which the web site appears every time he or she visits it. Under no circumstances does this identification process provide us with personal information concerning you, nor does it give us access to the contents of your computer.

In matters of the aforementioned identification, text files, known as "cookies", which are temporarily stored in your computer, are normally used. They are totally innocuous and are very small in size. The web site automatically consults the "cookies" when you visit it and it is thanks to this that, among many other possible functions, the contents may be shown to you in the language you have previously selected, specific contents may be shown in accordance with previous choices made and, furthermore, you may visit reserved areas or store products of your choosing in cases where there is a purchase system including a "trolley" or "basket".

You may programme your Internet browser in such a way that it will not accept "cookies" but, if this is the case, you may not be able to use all the functions that the web site offers.

Updating of this declaration

At some time, we may be obliged to make some changes in our Privacy Policy in the sense that it may be necessary to adapt it to the laws currently in force at any given time. For this reason, we recommend that you visit this site whenever you are going to send personal data.